Crisis management in the tourism industry aims to ilustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction to national and international crises, in order for the businesses involved to be more prepared for such events.
| Author | Dirk Glaesser |
| Publisher | Routledge |
| Release Date | 2006 |
| ISBN | 0750665238 |
| Pages | 284 pages |
| Rating | 4/5 (30 users) |
